Our Policies
Privacy Policy
Effective Date: November 1, 2025
Acadiana Steel & Processing (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.
Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, company name, and other details you provide via contact forms or quote requests.
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Technical Information: IP address, browser type, device information, and browsing behavior collected automatically through cookies and analytics tools.
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Transactional Information: Any purchase or payment data (if applicable) processed through secure third-party providers.
How We Use Your Information
We use the information collected to:
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Provide and improve our products and services.
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Respond to inquiries, quotes, or order requests.
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Send updates, promotions, or important notifications.
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Ensure website functionality and security.
Cookies
We use cookies to enhance user experience and monitor website performance. You can adjust your browser settings to refuse cookies, but some features may not function properly.
Data Protection
We use reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Third-Party Disclosure
We do not sell or rent your personal information. We may share data only with trusted third parties that help us operate our website or conduct business, provided they agree to keep the information confidential.
Your Rights
You may request access, correction, or deletion of your personal data by contacting us at kyleasap@lusfiber.net.
Terms of Use
Effective Date: November 1, 2025
By accessing or using the Acadiana Steel & Processing website, you agree to the following Terms of Use.
Use of Website
You agree to use this website for lawful purposes only. You may not:
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Post or transmit harmful, misleading, or unlawful content.
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Attempt to gain unauthorized access to our systems or data.
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Copy, modify, or distribute materials without our written permission.
Intellectual Property
All content, logos, designs, and images displayed on this site are the property of Acadiana Steel & Processing unless otherwise stated. Unauthorized use or reproduction is strictly prohibited.
Accuracy of Information
We make every effort to ensure the accuracy of the information on this site. However, we do not guarantee that all content is current, complete, or error-free. Product images and descriptions are for reference only and may differ slightly from actual products.
Links to Third-Party Websites
Our website may contain links to other websites. We are not responsible for the content, security, or privacy practices of those third-party sites.
Limitation of Liability
Acadiana Steel & Processing, its employees, and affiliates will not be liable for any damages resulting from your use or inability to use this website, including data loss or business interruption.
Changes to Terms
We reserve the right to update these Terms of Use at any time. Continued use of the website after changes constitutes acceptance of the updated terms.
Return & Refund Policy
Effective Date: November 1, 2025
If you purchase materials directly from Acadiana Steel & Processing, the following policy applies:
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Order Accuracy: Please verify all order details before submission. Incorrect information may delay or affect your order.
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Returns: Returns are accepted only for defective or damaged products within 7 business days of delivery.
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Refunds: Refunds will be issued after inspection and approval of the returned materials.
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Non-Returnable Items: Custom-cut steel, processed materials, or special orders are non-refundable.
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Shipping Costs: Customers are responsible for return shipping costs unless the return is due to our error.
To request a return or refund, contact kyleasap@lusfiber.net with your order details and reason for return.
Disclaimer
All materials and content on this website are provided “as is.” Acadiana Steel & Processing makes no warranties, expressed or implied, and disclaims all other warranties, including but not limited to merchantability or fitness for a particular purpose.
We do not guarantee uninterrupted or error-free access to this website.
Contact Information
If you have any questions about our website policies, please contact us:
Acadiana Steel & Processing
📍 220 N University Ave, Lafayette, LA 70506
📞 (337) 484-1137
📧 kyleasap@lusfiber.net
👤 Owner: Kyle Flynn